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Reputation Management Service

Your business reputation is not only what you say about yourself, but what others say about you. Every day, customers are talking about your business on websites like Yelp, Facebook, Google Maps, True Local, blogs and elsewhere, and this chatter has a direct impact on your revenue — it’s time you join the conversation.

Take Control of Your Online Reputation Today

Shuriken Digital’s Reputation Management service gives you control over your online presence by helping to ensure online listings are accurate, making it easy to manage reviews, benchmark yourself against competitors and more.

Is your business a needle in a haystack?

Shuriken Digital Marketing - Reputation Management Online Reviews Customers InfluenceThe last thing you want for your business is to be invisible online. This can happen if your business is not listed accurately in the places where consumers search.

Therefore, one of the first steps of our Reputation Management service is to verify the accuracy of your online business listings across review sites, directory sites, and social networks. Inconsistent listing data can lead to poor placement in search results.

Building the trust factor with online reviews

A potential client might have your correct company information, but why should they trust you? Trust is built through social proof, a.k.a online reviews.

Did you know? Australians read between one to five online reviews before they decide which business they want to use.

Shuriken Digital Marketing - Reputation Management Review Sites

Consumers are using the internet to find local businesses and when they do, they see online reviews almost every time. Google shows online reviews in many search engine results pages (SERPs), and often adds third-party review sites and reviews to a business’s Knowledge Panel. Therefore, it’s crucial to monitor your own reviews and feedback.

Shuriken Digital Marketing - Reputation Management Online Reviews Customer Feedback

Your Shuriken Digital Agent will implement a reviews strategy that includes timely replies to all the reviews you get online, as well as a strategy to receive even more reviews from existing customers. This way, when someone finds you online, they see your business as trustworthy and professional.

Did you know? 70% of consumers will leave a review for a business when asked. [Source: BrightLocal’s 2016 Local Consumer Review Survey]

Listen to what the web is saying about you

Shuriken Digital Marketing - Social Media Network ManagementFinally, our team will monitor mentions about your business and any key stakeholders. We compile data from a variety of sources, including news sites, blogs, and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Are you ready to ramp up the online reputation of your business?

Learn about what your customers are saying about your business online and let our experts handle the rest. Keep in mind that your finances can be heavily affected by poor online visibility or negative feedback. But we are here to assist you.

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About

Shuriken is at the forefront of accountancy, providing clients with a broad range of services, coaching and mentoring.

Contact Shuriken if you want to launch or grow a business or if you want to get a clear action plan on how to achieve your financial goals. We can help with benchmarking, cashflow forecasting, payroll and much more.

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Sydney CBD

T: 1300 886 066 or (02) 9114 8544

Hornsby

T: (02) 9485 3400

Dural

T: (02) 9651 2288

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